Supply Chain Administrator - H.E.L Group

Supply Chain Administrator

The Supply Chain Administrator is responsible for daily maintenance and administration of the material pipeline for H.E.L manufactured products. The role works closely with Production, Procurement, Warehouse and Customer Service functions, with frequent liaison with external suppliers, in order to support the timely delivery of Equipment and After-Sales revenue streams.

Key Responsibilities
  • Reviewing daily purchase order acknowledgements and updating delivery dates against material lines.
  • Reviewing missing acknowledgmentsoutside of expected response times and contacting suppliers to confirm delivery dates.
  • Negotiating expedited delivery dates or partial deliveries where acknowledged dates risk delays to outbound sales to H.E.L customers.
  • Assisting in the maintenance of an accurate item library and respective purchase pricing in the H.E.L ERP system (SAP BusinessOne).
  • Actioning routine re-orders for stocked and consumable items.
  • Assisting in the construction and updating of work instructions and process maps for the procurement function.
  • Administration of submissions and responses to supplier questionnaires to support ISO 9001 and ISO14001 compliance.
  • Supporting the construction of base information into H.E.L HubSpot CRM, such as customer contact details and forecasted opportunities.
Minimum Education and Experience
  • GCSE Standard Pass or higher in each of Maths and English (Grade C or Grade 4 under the new Grading Scheme).
  • Competent in the use of Microsoft Office (Word, Excel, PowerPoint, and Outlook) email and use of the Internet.
  • High level of customer service.
  • Strong interpersonal skills with an ability to effectively communicate with peers and leaders.
  • Fluency in written & spoken English.

 

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