AutoLAB | Bench-Top Automated Reactor System

My experience with H.E.L dates since 2005. During these years H.E.L was the provider of the most important lab equipment with the help of which I developed many different API pharmaceutical processes in the companies l worked for including Merck, Pfizer, and Theravance. The versatility of the automated lab reactors (AutoLAB), the ease of use of and the accuracy of the TSu and Simular systems, as well as the flexibility of the PolyBLOCK made my work much easier and accurate. I would like to mention the great relationship I established with the service engineers and the sales people at H.E.L. With their help I was able to customize the software and the hardware of the equipment to our specific needs. This readiness to accommodate each customer’s specific needs gives H.E.L the edge over their competitors and makes them the preferred vendor for pharmaceutical lab equipment.

Theravance Inc – USA

Three years ago we were developing a new catalytic process in collaboration with an industrial partner. It was essential to commission a reliable battery of glass reactors, built to our exact specification. We have decided to choose H.E.L’s AutoMATE II batch reactors array. We received professional advice, reactors built to specification, and a very thorough on-site training. The associated software is very intuitive and user-friendly. All issues occurring during the intensive use of the equipment were resolved quickly by the very helpful team at H.E.L. Last year, we have successfully progressed to a scale-up phase, for which we commissioned a custom-build AutoLAB reactor, with two exchangeable reaction vessels. Again, on all stages of ordering, manufacture and operation of the new reactor, the H.E.L staff were very helpful and made sure that their product was best suited to our needs.

Belfast, Northern Ireland - Queen’s University

I have to compliment the project manager. She handled the installation and on-site training very professionally. It was so nice to have a person that truly understands the system/product that is being installed. The overall support and advice from H.E.L was very good and we cannot be more satisfied with this or with the reactor itself.

Wildlife Pharmaceuticals - South Africa

As a research active faculty member at Qatar University in chemical engineering with research fund that has a limited lifetime, I searched for specialist reactor suppliers around the world who would not only sell but also advise customers on their specific needs for the budget available. I was fortunate to select H.E.L in the UK and it started with an email query on a glass reactor for a tricky reaction system. That email was followed by a series of phone conversations to identify accurately my needs within my budget. I was particularly impressed by the speed of response and honest, impartial advice. I got what I wanted and when my research assistant encountered issues with the equipment during the warranty period, the spare parts were shipped very quickly, thus saving my research team precious time. H.E.L staff are professionals and trustworthy. As a research professor, I definitely recommend H.E.L for queries and purchases for intricate glass reactors for serious research work

Qatar University - Doha, Qatar

We were looking for a high pressure-high temperature reactor system with real time monitoring system to in-situ study our reactions. H.E.L came up with a system that suited our needs and budget. The reactor came with a software that records all the data during the process and it is easy to use. During installation we had a three-day course on the basics of the equipment and the software. “We got the service we asked for.

University of Szeged - University of Szeged